{"id":1553679,"date":"2025-06-10T09:15:27","date_gmt":"2025-06-10T13:15:27","guid":{"rendered":"https:\/\/www.practicalecommerce.com\/?p=1553679"},"modified":"2025-06-10T09:57:56","modified_gmt":"2025-06-10T13:57:56","slug":"charts-global-ecommerce-trends","status":"publish","type":"post","link":"https:\/\/www.practicalecommerce.com\/charts-global-ecommerce-trends","title":{"rendered":"Charts: Global Ecommerce Trends Q1 2025"},"content":{"rendered":"<p>In February and March 2025, DHL queried 24,000 consumers across 24 countries as to their online shopping habits and preferences. The survey, consisting of 70 questions, required respondents to have made at least one online purchase in the previous three months.<\/p>\n<p>DHL published the results last week in the 78-page &#8220;<a href=\"https:\/\/group.dhl.com\/en\/media-relations\/press-releases\/2025\/dhl-e-commerce-trends-report-2025.html\">2025 E-Commerce Trends Report<\/a>,&#8221; its fourth such annual study.<\/p>\n<p>Most respondents shop far more than once every three months. Fifty-eight percent browse for goods and services online at least twice weekly.<\/p>\n<div id=\"everviz-tGTWZu7MN\" class=\"everviz-tGTWZu7MN\"><script src=\"https:\/\/app.everviz.com\/inject\/tGTWZu7MN\/?v=6\" defer=\"defer\"><\/script><\/div>\n<p>&#8211;<\/p>\n<p>Per the DHL study, 91% of respondents now use their <a href=\"https:\/\/www.practicalecommerce.com\/wallet-passes-are-a-mobile-marketing-channel\">smartphones to shop<\/a>, utilizing not only mobile browsers but also retailer apps and voice commands.<\/p>\n<div id=\"everviz-fz4Si6JTe\" class=\"everviz-fz4Si6JTe\"><script src=\"https:\/\/app.everviz.com\/inject\/fz4Si6JTe\/?v=10\" defer=\"defer\"><\/script><\/div>\n<p>&#8211;<\/p>\n<p>Expensive and slow delivery are respondents&#8217; top two online shopping frustrations, followed by weak <a href=\"https:\/\/www.practicalecommerce.com\/ai-prompts-for-better-product-descriptions\">product descriptions<\/a>, returns expense, and insufficient <a href=\"https:\/\/www.practicalecommerce.com\/flair-remakes-product-photography\">product photos<\/a>.<\/p>\n<div id=\"everviz-SNOHB-q9z\" class=\"everviz-SNOHB-q9z\"><script src=\"https:\/\/app.everviz.com\/inject\/SNOHB-q9z\/?v=8\" defer=\"defer\"><\/script><\/div>\n<p>&#8211;<\/p>\n<p>When asked about their top improvements to online shopping, respondents cited <a href=\"https:\/\/www.practicalecommerce.com\/how-to-offer-free-shipping-without-going-broke\">free and fast delivery<\/a>, free returns, and better product details.<\/p>\n<div id=\"everviz-NyMbyt0me\" class=\"everviz-NyMbyt0me\"><script src=\"https:\/\/app.everviz.com\/inject\/NyMbyt0me\/?v=7\" defer=\"defer\"><\/script><\/div>\n","protected":false},"excerpt":{"rendered":"<p>DHL&#8217;s &#8220;2025 E-Commerce Trends Report&#8221; is a doozy at 78 pages, summarizing its global survey of 24,000 consumers.<\/p>\n","protected":false},"author":2426,"featured_media":1553696,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wp_rev_ctl_limit":""},"categories":[13096],"tags":[],"class_list":["post-1553679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shipping-fulfillment",""],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Charts: Global Ecommerce Trends Q1 2025 - Practical Ecommerce<\/title>\n<meta name=\"description\" content=\"DHL&#039;s &quot;2025 E-Commerce Trends Report&quot; is a doozy at 78 pages, summarizing its global survey of 24,000 consumers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.practicalecommerce.com\/charts-global-ecommerce-trends\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Charts: Global Ecommerce Trends Q1 2025\" \/>\n<meta property=\"og:description\" content=\"DHL&#039;s &quot;2025 E-Commerce Trends Report&quot; is a doozy at 78 pages, summarizing its global survey of 24,000 consumers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.practicalecommerce.com\/charts-global-ecommerce-trends\" \/>\n<meta property=\"og:site_name\" content=\"Practical Ecommerce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/practicalecommerce\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-10T13:15:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-10T13:57:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.practicalecommerce.com\/wp-content\/uploads\/2025\/06\/Charts-Global-Ecommerce-Trends-Q1-2025.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"360\" \/>\n\t<meta property=\"og:image:height\" content=\"240\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Adel Boukarroum\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AdelBoukarroum\" \/>\n<meta name=\"twitter:site\" content=\"@practicalecomm\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Adel Boukarroum\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.practicalecommerce.com\/charts-global-ecommerce-trends#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.practicalecommerce.com\/charts-global-ecommerce-trends\"},\"author\":{\"name\":\"Adel Boukarroum\",\"@id\":\"https:\/\/www.practicalecommerce.com\/#\/schema\/person\/3563f0e58295ba5183bb2eead7d4d892\"},\"headline\":\"Charts: Global Ecommerce Trends Q1 2025\",\"datePublished\":\"2025-06-10T13:15:27+00:00\",\"dateModified\":\"2025-06-10T13:57:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.practicalecommerce.com\/charts-global-ecommerce-trends\"},\"wordCount\":151,\"publisher\":{\"@id\":\"https:\/\/www.practicalecommerce.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.practicalecommerce.com\/charts-global-ecommerce-trends#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.practicalecommerce.com\/wp-content\/uploads\/2025\/06\/Charts-Global-Ecommerce-Trends-Q1-2025.jpg\",\"articleSection\":[\"Shipping &amp; 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